Terms of Service

Please read these terms carefully before using our website and services. By shopping with Attire Kids™, you agree to these terms and conditions.

Last Updated

These Terms of Service were last updated on July 10, 2025

1. Acceptance of Terms

By accessing and using the Attire Kids™ website, mobile application, or any of our services, you accept and agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use our services.

Agreement

These terms constitute a legally binding agreement between you and Chauhan Industries, the owner of Attire Kids™.

2. About Attire Kids™

Attire Kids™ is a premium children's clothing brand owned and operated by Chauhan Industries. We specialize in high-quality, comfortable, and stylish clothing for infants, toddlers, and children.

Our Services

  • Online retail of children's clothing and accessories
  • Customer support and assistance
  • Order processing and fulfillment
  • Product information and sizing guidance

3. User Accounts

Account Creation

To make purchases, you must create an account by providing:

  • Your full name
  • A valid email address
  • A secure password
  • Shipping address when placing orders

Account Responsibilities

  • You are responsible for maintaining the confidentiality of your account credentials
  • You must provide accurate and up-to-date information
  • You are responsible for all activities that occur under your account
  • Notify us immediately if you suspect unauthorized access to your account

Account Security

You must not share your account credentials with others or allow unauthorized access to your account. You are liable for any unauthorized use of your account.

4. Products and Pricing

Product Information

  • We strive to display accurate product descriptions, images, and specifications
  • Colors may vary slightly due to monitor settings and photography
  • We reserve the right to correct any errors in product information
  • Product availability is subject to change without notice

AI-Generated Product Images

Please note that some product images or models in product images may be AI-generated and digitally edited. This information is also mentioned on individual product pages. While we ensure these images accurately represent our products, the actual item may have slight variations.

Pricing

  • All prices are listed in Indian Rupees (INR) and include applicable taxes
  • Prices are subject to change without prior notice
  • COD charges are additional and will be displayed at checkout if COD payment method is selected
  • We reserve the right to refuse or cancel orders due to pricing errors

5. Orders and Payment

Order Process

  • Orders are subject to acceptance and availability
  • We reserve the right to refuse or cancel any order
  • Order confirmation does not guarantee product availability
  • You will receive email confirmation once your order is processed

Payment

  • Payment is processed securely through Razorpay, our trusted payment gateway
  • We accept credit cards, debit cards, UPI, net banking, and digital wallets
  • Payment must be completed at the time of order placement
  • Your payment information is handled directly by Razorpay - we never store payment details

Payment Security

All payments are processed through Razorpay's secure, PCI DSS compliant platform. Your payment information is never stored on our servers.

6. Shipping and Delivery

Shipping Policy

  • We currently ship within India only
  • Delivery times vary by location (typically 3-7 business days)
  • Free delivery on all orders
  • Cash on Delivery (COD) charges applicable if COD payment method is selected

Delivery

  • Delivery address must be accurate and complete
  • Someone must be available to receive the package
  • We are not responsible for delays due to incorrect addresses
  • Risk of loss passes to you upon delivery

Cash on Delivery (COD)

COD service is available with additional charges. COD charges will be displayed at checkout if you select this payment option.

7. Returns and Exchanges

Return Policy

  • Returns accepted within 3 days of delivery
  • Items must be in original condition with tags attached
  • Items must be unworn, unwashed, and undamaged
  • Original packaging and accessories must be included

How to Initiate a Return

You can initiate a return through two methods:

  • Online: Go to your Account → My Orders section and select the item you want to return
  • Contact Us

Return Process

  • Select the return reason and follow the instructions
  • We will provide return instructions and shipping label
  • Refunds will be processed to the original payment method
  • Refund processing may take 5-10 business days after we receive the returned item

Important: 3-Day Return Window

Please note that returns are only accepted within 3 days of delivery. After this period, we cannot process return requests. For hygiene reasons, certain items like undergarments and items marked as "final sale" cannot be returned.

8. Intellectual Property

All content on our website, including but not limited to text, images, logos, designs, and trademarks, is the property of Chauhan Industries or licensed to us.

Restrictions

  • You may not copy, reproduce, or distribute our content without permission
  • The Attire Kids™ name and logo are protected trademarks
  • Product images and descriptions are proprietary
  • Unauthorized use may result in legal action

9. Prohibited Uses

You agree not to use our services for:

  • Any unlawful purpose or to solicit unlawful acts
  • Violating any international, federal, provincial, or state regulations or laws
  • Infringing upon or violating our intellectual property rights or the intellectual property rights of others
  • Harassing, abusing, insulting, harming, defaming, slandering, disparaging, intimidating, or discriminating
  • Submitting false or misleading information
  • Uploading or transmitting viruses or any other type of malicious code
  • Spamming, phishing, pharming, pretexting, spidering, crawling, or scraping
  • Any obscene or immoral purpose

10. Limitation of Liability

To the maximum extent permitted by law:

  • Our liability is limited to the amount you paid for the specific product
  • We are not liable for indirect, incidental, or consequential damages
  • We do not warrant that our service will be uninterrupted or error-free
  • You use our services at your own risk

Consumer Rights

Nothing in these terms limits your statutory consumer rights under Indian law.

11. Governing Law

These Terms of Service are governed by and construed in accordance with the laws of India. Any disputes arising from these terms or your use of our services will be subject to the jurisdiction of the courts in Mumbai, Maharashtra, India.

12. Changes to These Terms

We reserve the right to update these Terms of Service at any time. When we make changes:

  • We will update the "Last Updated" date
  • Significant changes will be communicated via email
  • Continued use of our services constitutes acceptance of updated terms
  • Updated terms are effective immediately upon posting

Questions About These Terms?

If you have any questions or concerns about these Terms of Service, please contact us:

Email: attirekidsofficial@gmail.com

We're here to help clarify any terms or answer your questions!